How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Originallaughed Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what comes next. It is a general template and is not legal advice.

What You Can Bring to Us

You can write to us about:

• Your experience when you called or contacted Originallaughed Pest Control
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If you have a problem with work in your home, the usual first step is to raise it with the provider directly and keep a written record.

Please still tell us. Feedback about providers helps keep our network honest, and a provider who repeatedly falls short of what we expect may be removed. Keep in mind that Originallaughed Pest Control cannot settle contract disputes, refund a provider's work or make decisions for a provider.

If you worry about how a pesticide was applied, you can also contact the agency that oversees pest control in Massachusetts.

How to File

Email contact@originallaughed.property and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We aim to confirm receipt by email, usually within a few business days. We then look into what happened, which may mean contacting the provider. After that, we reply with what we found and any steps we are taking.

Still Unhappy?

If our answer does not satisfy you, reply and ask us to look again. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@originallaughed.property